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Built for Australian hospitality

Turn happy customers into Google reviews automatically.

One QR code on every table. Guests share how it went. Happy ones get a gentle nudge to leave a Google review. Unhappy ones reach you privately first.

Customer arrives at your feedback page

Three simple steps

Set up in minutes. No staff training. No app for customers to install.

Step 1

Customer scans your QR

Place your QR code on tables, at the counter, or near the exit. Customers scan it on their phone — no app to download.

Step 2

They share how it went

Customers rate their experience out of 5 stars, leave written feedback, and optionally provide their phone number. Takes less than 60 seconds.

Step 3

Happy guests review on Google

Happy customers automatically receive an SMS with a direct link to your Google review page. One tap and they're reviewing. Customers who left negative feedback reach you privately and anonymously, so you can make it right before it goes anywhere else.

Optional feature

Boost your scan rate with a feedback reward

Offer customers a small thank-you (like 10% off their next visit) just for completing the form. You set the reward, customers see it on the confirmation screen. No codes, no complexity.

  • You choose the reward and redemption instructions
  • Customers see it instantly after submitting feedback
  • Enable or disable it anytime from your dashboard

Here's your thank you

10% off your next visit

Valid for 30 days on your next coffee or brunch.

Show this screen to your server

Everything tracked in your dashboard

See every review request, every rating, every piece of feedback in real time.

Your NextReview dashboard shows you exactly what's working. No spreadsheets, no guesswork.

app.nextreview.com.au / dashboard

The Corner Cafe

This month

Feedback this month
147
Average star rating
4.7
Google prompts sent
112
Positive feedback
92%

Recent feedback

Live

Great coffee and friendly staff — will be back!

2m ago

SMS sent

Best brunch in the neighbourhood. Loved the eggs benny.

1h ago

SMS sent

Lovely atmosphere, service was quick even at peak time.

3h ago

SMS sent

Single plan

$49/ month AUD

First month free. Cancel anytime.

Unlimited customer feedback submissions
Branded feedback page with your logo & colour
Auto-nudge happy guests to Google
Private alerts for low ratings
Printable QR code for your venue
Dashboard with stats and feedback feed
Start free month